Production, delivery and returns!
We are a UK business and prioritise our UK customers, and environmentally responsible UK suppliers.
Production
We choose to be an environmentally responsible business - making decisions based on their potential environmental impact.
Our clothing is made from 100% organic cotton.
When it's no longer wearable it can easily be returned to the producer to be recycled into new clothing :)
Designs are only applied to clothing once an order has been received, which is known as ‘print on demand’ (POD).
The alternative is mass-production - with the hope of accurately predicting which colours and sizes will sell, and in what quantities.
This means our clothing is more eco-friendly, as the production method is more sustainable than other production methods.
To better understand sustainable fashion we recommend having a read of this Oxfam blog post: 7 Facts About Sustainable Fashion.
To minimise delivery miles each print on demand (POD) order is sent to the POD printing facility closest to the delivery address.
Your order will be delivered in plastic free packaging - which we encourage you to reuse where possible and then recycle!
We encourage the embracing of
SLOWER-FASHION: quality clothing items printed on demand when an order is received - in a UK factory powered by renewable energy, rather than
FAST-FASHION: clothing products mass-produced - usually overseas, shipped and then stored in huge warehouses to enable quicker delivery, even if the products are not required and / or the environmental impact is negative.
We are transparent with delivery timescales - which may be slightly longer for items which will be printed, packed and posted, not just packed and posted :)
Delivery and Returns
Clothing orders: there is a flat rate P&P contribution of £2.50 for all UK* deliveries.
Non-clothing orders: there is a flat rate P&P contribution of £2.45 for all UK* deliveries.
*the usual UK delivery exclusions are beyond our control and therefore apply as standard
Non-UK delivery charges will vary, and if delivery is available the P&P charge will be shown at the checkout stage.
Orders will usually be dispatched the same day or the next working day.
As clothing and non-clothing items will be sent from different locations - any orders containing both will probably be dispatched at different times / on different days.
Orders will usually be delivered by Royal Mail, and will usually arrive 2-3 working days after dispatch.
Clothing and non-clothing items will arrive in separate packages, and may arrive on different days.
Any delays are beyond our control and we appreciate your patience!
Please check your delivery / deliveries when they arrive, and contact us within 24 hours of delivery if any item is damaged, defective, or if you receive the wrong item/s - we will of course aim to ensure a happy outcome!
If you are considering returning an item/s please see the Return and Refund Policy.
Clothing: all our clothing is 100% organic cotton, and once it has reached the end of its life can be returned* to be made into new clothing - AKA the circular economy!
*see the clothing label for more details
Non-clothing items: we aim to minimise non-recyclable waste, including avoiding any plastic where possible.
Please reuse or donate any product or packaging that is still usable, or recycle via your home-compost bin or recycling bin.
T-shirts, hoodies and sweatshirts
All our clothing is made from 100% organic cotton - when it can no longer be worn it can easily be returned to be recycled into new clothing :)
Clothing is available to fit babies through the ages and sizes to adult 5XL - in various styles of t-shirts, sweatshirts and hoodies.
I choose a selection that I think go best with each design - if you would prefer an alternative send me a message, and I’ll get back to you with your options!
Personalisation
Some designs will work really well with the addition of a name - get in touch with the details so I can have a look at what is possible, and I'll get back to you with your options!
The design positions can be moved from front to back, or vice-versa - and it may be possible to make them smaller or larger!
Feel free to send me a message with what you would prefer, I’ll have a look to see what is possible, and get back to you with some ideas!
Definitely!
Send me a message with your preferred design / wording / colour / product combination, and I’ll see what I can put together for you!
I'd love to hear what you have in mind :)
Send me a message with your what you are looking for, and I’ll get back to you with my design ideas!
Do you have a question?
Or perhaps you have a request? :)